User Experience, Engagement and E-E-A-T in Content Strategy

In 2025, Google’s algorithm is smarter than ever—and it’s not just scanning for keywords. It’s evaluating how users interact with your content and whether your website deserves to be trusted. That’s where User Experience (UX), Engagement, and E-E-A-T come into play.

    What Is E-E-A-T?
    E-E-A-T stands for Experience, Expertise, Authoritativeness, and Trustworthiness. Google uses these factors to judge the quality and credibility of your content, especially for pages offering health, finance, or legal advice (YMYL – “Your Money or Your Life” content).
    To boost E-E-A-T:

  • Add author bios, links to external recognition, and case studies.
  • Ensure your website has trust signals like HTTPS, clear privacy policies, and genuine reviews.
  • Why UX & Engagement Matter
    A fast, clean, mobile-friendly website keeps users from bouncing. But engagement is more than just speed.
    Focus on:

  • Clear structure: Use headings, bullet points, and easy navigation.
  • Visual aids: Images, infographics, and videos help users digest info.
  • Interactive elements: Quizzes, calculators, polls = longer time on site.
  • Internal linking: Guide users naturally from one helpful post to another.
  • Engagement metrics like dwell time, bounce rate, and scroll depth tell search engines: “This content is valuable.”

    How to Put It All Together
    Great content in 2025 must:

  • Solve real problems from real expertise (Experience + Expertise).
  • Earn trust through transparency and authority (Authoritativeness + Trust).
  • Be enjoyable to consume across devices (User Experience).
  • Encourage action, clicks, or conversation (Engagement).

Final Thought 💡
Google’s not just crawling your site—it’s listening to your users. If they’re engaged, informed, and trusting your content, your rankings will follow.
So, stop writing for algorithms—and start crafting content for humans, with expertise.

CDP vs. CRM Which One Do You Really Need?

Customer data is gold—but are you using the right tools to mine it?

Customer Data Platforms (CDPs) and Customer Relationship Management (CRM) systems both manage customer information but serve very different purposes. Here’s how to choose.

    CRM: Your Sales & Service Command Center A CRM (like Salesforce or HubSpot) helps sales and support teams track interactions with known customers. It’s ideal for:

  • Managing leads and deals
  • Storing contact details and purchase history
  • Automating email campaigns and support tickets
  • CDP: Your Data Unification Powerhouse A CDP (like Segment or Adobe Real-Time CDP) collects and unifies behavioral data from websites, apps, ads, and more to create a 360° customer view. It’s perfect for:

  • Personalizing marketing in real time
  • Tracking anonymous visitor behavior
  • Connecting data across all your tools

Pro Tip: Many businesses use a CDP to feed data into their CRM, combining the best of both worlds. Still unsure? [Get a free tech stack audit] to find your perfect fit. 🚀

The Future of Third-Party Cookie Tracking

Third-party cookies have been the backbone of digital advertising, allowing businesses to track users across websites for targeted ads. However, growing privacy concerns and regulatory changes (like GDPR and CCPA) are pushing tech giants to phase them out.

  • Google Chrome, which dominates ~65% of the browser market, plans to eliminate third-party cookies by late 2024.
  • Apple’s Safari and Mozilla Firefox already block third-party cookies by default.
  • Regulations like GDPR require explicit user consent for tracking, making cookie-based targeting harder.
  • Why the Shift? Privacy Takes Center Stage Consumers are more aware of data privacy than ever: 72% of users feel that almost all of their online activity is tracked (Pew Research). 86% are concerned about data privacy (Cisco 2023). Tech companies are responding by prioritising user-first privacy policies, pushing advertisers to find new ways to reach audiences.

    What’s Replacing Third-Party Cookies?

  • First-Party Data
  • Brands will rely more on direct customer data (emails, purchases, website behavior) with user consent.

  • Google’s Privacy Sandbox
  • A new set of APIs (like Topics API) that allow interest-based advertising without individual tracking.

  • Contextual Advertising
  • Ads placed based on webpage content rather than user behavior (e.g., showing sports gear on a fitness blog). AI & Predictive Modeling – Machine learning helps predict user interests without invasive tracking.

  • What Does This Mean for Marketers?
  • Less reliance on cross-site tracking, more focus on building trust. First-party data collection (newsletters, loyalty programs) will be crucial. Contextual and cohort-based ads will gain traction over hyper-targeted ads.

    Final Thoughts

Businesses that adapt by leveraging first-party data and ethical tracking methods will thrive, while those stuck in old practices may struggle.
Privacy is the future—prepare now by shifting strategies toward transparency.